Doing the gemba walk
|'Faster, you scurvy scum! Faster I say!'|
Productivity manager doing the gemba walk.
In Japan they have a word - kaizen. The word means ‘good change’ and has been adopted by Japanese and international corporations as a term for business management and productivity.
They have another word - gemba. The word means ‘the real place’ and is used by the Japanese police for the scene of a crime.
Gemba too been adopted by business in the phrase the genba walk, used to describe managers who prowl the work area looking for problems to solve and to keep the workers on their toes.